Services for Encon Customers
Encon supports every step to ensure your installation goes smooth. With 8 dedicated technical representatives with over 240 years of combined industry experience, our dealers have access to superior technical support from 7:30 am to 4:00 pm PST. Our expertise includes product integration and extensive troubleshooting capabilities.
Our one-of-a-kind training facility exhibits working product from various manufacturers. Designed to provide hands-on troubleshooting and installation training, our demo room is ideal for dealers of every skill level.
Schedule a customized training session with an Encon technician on any topic at any time at no cost.
Encon hosts free seminars with leading manufacturers throughout the year. Seminars focus on technical and installation guidelines and provide strategic sales training.
Several certification exams have been hosted by Encon throughout California and Nevada, and we will continue to support efforts to validate certification and accreditation in the gate, door, and access industries. For more information visit www.dooreducation.com.
With multiple warehouses in the Hayward and Sacramento locations, Encon distributes thousands of wholesale products from over 70 widely recognized and respected manufacturers. Visit the manufacturers page to review our complete list of vendors and/or link directly to their websites.
Encon offers Spanish-speaking representatives in our Technical Support/Sales, Shipping, and Accounting departments.
Encon is an authorized FAAC and Apollo repair center with several technicians on staff. We offer non-warranty repairs and/or complete operator rebuilds assembled entirely in-house. Utilize this service and you’ll save time and avoid expensive shipping costs to the manufacturer.
We also offer a refurbished operator program. Exchange your old, worn out machine for a freshly rebuilt operator for a fraction of the cost. Contact our sales department at 800-782-5598 for details.
To streamline your installation process, Encon sells pre-wired gate operators. Specify the accessories you need such as receivers, 7-day timers, etc. and Encon will install this product directly in the operator for a nominal fee.
Encon’s basic ESOLAR kit includes a solar panel with adjustable bracket, battery, power regulator, circuit breakers and aluminum battery box with mounting hardware. Pre-assembled packages are available in 12 or 24 V DC ranging from 60 to 320-watt panels.
