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| Encon Chamberlain Seminar
Access control products distributor Encon Electronics collaborated with The Chamberlain Corporation for a two-day technical seminar on May 10-11. This was the second of a series of seminars Encon is offering its dealers throughout the year. The seminar was held at the Marriot in Fremont, California. Encon transported their product walls to the site allowing the attendees to work directly with functioning Chamberlain product during the seminar.
Chamberlain's Technical Training Manager, Bill McCoy, provided a comprehensive overview of gate operators and telephone entry on both days of the seminar. McCoy began the seminar with a brief overview of slide and swing gate operators. He discussed the ideal placement for both operator types.
Next, McCoy explained the general rules of operator installation. According to McCoy, "We strongly suggest you pay attention to wire gauge charts for proper installation." "Operators and phone systems each require their own unique power requirements and the voltage drops when the cycle begins," McCoy added.
McCoy then stressed the importance of grounding both telephone entry and gate operator systems. Specific guidelines for grounding methods were explained. According to McCoy, "Grounding is not just a lightning and surge issue. Electromagnetic and RF interference can also disrupt electronics."
The next topic of discussion covered in the seminar was UL325 guidelines. Currently, not all states mandate UL325 compliance. McCoy warned, the repercussions of ignoring UL325 guidelines, regardless of state mandates, are not worth the risk. "Since UL325 guidelines have been implemented, the number of gate related injuries have decreased significantly." He followed with a brief overview of UL classes and the requirements for residential, commercial and industrial operators.
In the final portion of the operator session, McCoy discussed the unique features of the GL, Omni, DC Solutions and Full Systems Chamberlain control boards and listed the six steps for troubleshooting operators. The six steps include:
1. Find the symptom
2. Duplicate the problem
3. Figure out what the machine should be doing
4. Establish what part failure could be causing the problem
5. Work backwards
6. Go back to step 2
In the telephone entry session, McCoy reviewed the basics of telephone line installation such as what to expect to see on a meter when testing the line. He also discussed working with DSL and VOIP and what these services mean for the future of telephone entry.
After giving a breakdown of Elite and Sentex residential and commercial phone systems, McCoy summarized by providing troubleshooting techniques specifically for Chamberlain phone systems. According to Encon's technical sales representative, Justin Kilby, "The in-depth technical tips McCoy provided were extremely useful for troubleshooting Sentex phone systems."
Encon's General Manager, Jeff Harris, noted, "It was a pleasure having a trainer with Bill McCoy's expertise conduct the seminar. The information was specific and in depth. All levels of technicians benefited from this technical seminar."
Encon has a HySecurity seminar scheduled in July and a FAAC seminar set for September. Check www.enconelectronics.com for upcoming Encon seminar information.
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